Shipping Policy
Effective date: July 27, 2026
Thank you for shopping with Solyra® Owl Lights! We are committed to delivering your WONDHOME Solar Owl Garden Statue promptly and efficiently. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
For orders shipped within the United States, estimated delivery time is 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.
4. International Shipping
For international orders, estimated delivery time is 10-25 business days from the date of shipment. Please note that international shipping times can vary significantly due to customs processing and local postal services.
Customs, Duties, and Taxes: Solyra® Owl Lights is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). The tracking number will be active within 24-48 hours. You can use this number to track the status of your package directly on the carrier's website.
6. Shipping Delays
While we strive to meet the estimated delivery times, Solyra® Owl Lights is not responsible for delays caused by shipping carriers, unforeseen weather conditions, customs processing, or other events beyond our control. We appreciate your understanding in such situations.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders can only be shipped via USPS.
8. Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us at support@solyraowl.com within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and provide a resolution, which may include a replacement or refund.
9. Restricted Countries
We do not ship to countries that are subject to U.S. sanctions or trade restrictions. If your country is on such a list, we will be unable to process your order and will notify you accordingly.
10. Contact Information
If you have any questions about our shipping policy, please contact us at support@solyraowl.com.